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The NetSuite Community Exchange provides a forum to help customers and partners find and share essential products and services. You can use this site to help locate and list needed products, as well any other supplies and services that are critical to help businesses re-open safely.
You are allowed to browse current products without registering or logging in. To contact a supplier or submit your own products, you must Register or log in as a Community Exchange member. Please note, this will be sepereate from your NetSuite login credentials.
If you're a NetSuite customer in need, you can easily browse or search for products that are currently available.
  1. Browse by category, filter a list of all products, or search by keyword.
  2. When you find a product or service you need, you can either Register or log in as a community member to connect with suppliers directly.
Once logged in, members can view supplier contact information (email address and phone number) on the product's detail page.
If you're a NetSuite customer wanting to list product:

  1. Register or log in as a community member.
  2. Click Submit New Product
  3. Fill out the Submit New Product form for each product you want to list on the exchange.
  4. Click Submit.

Registered members gain access to their My Account information, where they can edit their contact information and submit, view, or update product listings.

Logging into the Community Exchange takes you to your account information. You can also access My Account from any page by clicking on your organization's name in the upper-right-hand corner of the site. In the popup window, click Account Overview. The popup includes other options to assist you.
Every product listing you create includes a default image based on its category type. If you prefer to use a different image that better represents your product, service, or business, you can upload your own as an attachment. To add an image, click Choose File in the Submit New Product form, then browse to find the image you want to attach. Please observe the following image specifications when submitting an image: Image Format: JPG or PNG Image Dimensions: 600 x 600 pixels or 1200 x 1200 pixels (square). Maximum File Size: 150 KB If you have any problems creating a new product listing or uploading an image, please contact us.
To edit a product:
  1. Log in and click on your organization name in the upper right-hand corner of the site.
  2. Click Account Overview.
  3. Click My Products.
  4. lick All My Products.
  5. Click the Product Submission # you want to edit.
  6. Edit any fields as appropriate.
  7. When you are ready, click Update.
Please note the following:
  • Products can only be associated with one category.
  • All product names in the exchange must be unique. If your new product name matches an existing name, the site will alert you to make it unique.
Editing or adding product images is not allowed at this time. However, if you need to update an image, please let us know using the Contact Us page. The NetSuite Community Exchange team will work with you to update your product image.
To inactivate a product listing:
  1. Log in and click on your organization name in the upper right-hand corner of the site.
  2. Click Account Overview.
  3. Click My Products.
  4. Click All My Products.
  5. Click the Product Submission # you want to inactivate.
  6. Click Inactivate.
To re-activate a product:
  1. Log in and click on your organization name in the upper right-hand corner of the site.
  2. Click Account Overview.
  3. Click My Products.
  4. Click All My Products.
  5. Click the Product Submission # you want to activate.
  6. Set the Product Availability field to Available or Out Of Stock (as appropriate).
  7. Click Update.